The New “New” isn’t just OLD anymore

Here’s what you should know as of this writing about the New “NEW” paradigm in OLD underwriting standards of “common sense.”

I was thankful some years back when the OLD paradigms for approving mortgage loans resurfaced.  Back then it looked like we were returning to the days of common sense in Underwriting and approving mortgage loans.

 

Yes, we were, but that was only part of the pendulum swing away from the days of “if it’s breathing it gets a mortgage” insanity.  The pendulum hasn’t completed its swing in the direction of conservatism in Underwriting standards.  Oh no.  Apparently we have quite a ways to go.

 

Here’s what you should know as of this writing about the New “NEW” paradigm in OLD underwriting standards of “common sense.”

 

 

  1. Credit Score NOT enough.  Having a good credit score isn’t enough to qualify for a mortgage loan anymore.  A Borrower must have sufficient “Trade” accounts on the credit report.  2 trades with a minimum 12-month history, current and active, too.
  2. Rental History: I predicted over a year ago that some time in the future we would see Lenders asking for proof that a Borrower has shown respect to their housing payment: RENT.  That respect means you paid your rent on time. There are only TWO acceptable forms of proof that your prospective Buyer paid rent on time: 12 months cancelled rent checks (not cash receipts or money order slips)  OR an official verification from a recognized legitimate Management Agent.   While it’s not the case that everyone needs that verification yet, we are seeing it being requested more often by Underwriters.
  3. Too many inquiries. The prospective Buyer who has had many mortgage inquiries in the past 90 days—even though it doesn’t affect the credit score—is now becoming suspect in the eyes of the Underwriter.  The question being asked, “What is wrong with this loan application that there are so many people looking at it?” FYI: I often see too many inquiries when I am called in on a “911” call to help save a deal that’s falling apart.  Last week, with two different clients who had been working with Bank of America and CITI respectively, I saw multiple inquiries.  I don’t know why these bankers had to run the reports repeatedly, but they did.
  4. Home address. It’s great that so many folks get their tax returns done by tax preparers who manage to find HUGE refunds for their clients.  But Married couples filing at different addresses with “Head of Household” on the returns, well, while that may help get a huge refund, it’s telling a mortgage Lender 2 things about the prospective Buyer: A) They don’t live together, so who’s to say they are truly both going to occupy the house they are buying and B) They don’t seem to have a problem with committing FRAUD to get a big tax refund.
  5. Unlicensed Loan Officers.  When you are presented with a PreApproval letter from a Loan Officer, you can verify if this person has a License to conduct business as a Licensed Mortgage Loan Originator.  Loan Officers who work for banking institutions aren’t licensed; they are registered, but you can verify that, too.  Visit www.nmlsconsumeraccess.org and enter the person’s name to verify.  There are people walking around out there pretending to be licensed when they’re not.  They are wasting your time and they are committing a felony.

 

I welcome Comments for all my blog entries. I will be happy to review and approve all legitimate comments provided by readers of tcurranmortgage.com. I do not permit unfettered access to comments for obvious reasons: mortgage spammers and their ilk. If you wish to Comment on any entry, please do so and I will quickly review and approve.

Thanks for reading tcurranmortgage.com. Hope that helps!

Buying a Home is WORK

Ruthmarie says, “…buying a home IS work. These are the basics that buyers need to do when picking a neighborhood where they will be living for years to come. I have also found that buyers who aren’t willing to do this – really aren’t buyers.”

Is it a bad thing to re-blog a re-blog of a blog?  (Try saying that five times fast!)

 

I picked up a great re-blog today on Phil Faranda’s blog.  The original entry is written by a Westchester County Realtor, Ruthmarie Hicks, and contains a wealth of excellent resources for Homebuyers.   Resources are where it’s at here at tcurranmortgage.com as witness my Useful Links page.

 

I believe it’s important to verify the information anyone gives you when you’re buying a home, whether that information is provided by your Realtor or the Loan Originator or your attorney.  “Trust but verify,” especially when this process of buying a home today is so difficult and fraught with many interesting changes and idiosyncrasies.

 

Ruthmarie gives Buyers insight into information that cannot be discussed by the Realtor due to Federal Fair Housing regulations.  She goes on to provide links to websites that Buyers can use to find out the information they need to make an informed decision about the location and town where they wish to buy a home. It’s hard work, and Ruthmarie stresses that!

Ruthmarie says, “…buying a home IS work. These are the basics that buyers need to do when picking a neighborhood where they will be living for years to come. I have also found that buyers who aren’t willing to do this – really aren’t buyers.”

That last statement might seem rather rude, but I see it instead as the mark of an experienced professional. A good portion of what I’ve written here on my site is for serious buyers. I have long stressed the importance of working with an experienced full-time Realtor. Realtors of this ilk are folk who take their jobs very seriously and want to know they are investing their valuable time (and sharing their equally valuable experience) with Buyers who won’t waste either. To that extent, Realtors like Ruthmarie and Phil carefully “read” prospective Buyers to gauge their seriousness.

I’d hazard a guess that most horror stories we all hear about bad experiences Buyers have when buying a home comes down more to the fact these Buyers did not display the traits of a serious prospective customer and thus were cast aside to work with the less-experienced (or worse, “PART TIME!”) Realtor. And for that, you truly get what you pay for.

When I sit with clients who are working with a Realtor unknown to me, and I hear how the Realtor has been working with them, I can usually identify a Serious Pro from a “dabbler.” If we’re working with a veteran, then my clients and I have a truly tranquil experience; when we’re working with a novice, well, it’s usually a very bumpy ride.

You must identify an experienced Realtor in your desired shopping area; otherwise you’re wasting your time. I have written extensively on the signs of a Pro here on tcurranmortgage.com. Use that advice, get to work finding a great Realtor, and do your hard work of buying your first home!

Kudos to Ruthmarie for an excellent blog and thanks to Phil for re-blogging so I might grab it up for the readers of tcurranmortgage.com

 

I welcome Comments for all my blog entries. I will be happy to review and approve all legitimate comments provided by readers of tcurranmortgage.com. I do not permit unfettered access to comments for obvious reasons: mortgage spammers and their ilk. If you wish to Comment on any entry, please do so and I will quickly review and approve.

Thanks for reading tcurranmortgage.com. Hope that helps!

TRUTH for Sellers from my pal Phil Faranda

Phil is expert modern marketing methods to sell homes. He’s not only honest with clients and customers, he’s honest with himself in his career as a real estate sales professional.

The ubiquitous Phil Faranda, owner of JPhilip Real Estate, and WorldWideWeb-blogger-tweeter-twitterer-supreme, blogs the TRUTH for home Sellers and Realtors in this difficult market.

What can I say, we both like to TELL IT LIKE IT IS regardless of the consequences (I guess we both like to believe that consumers for our respective services—mortgages and real estate—want to work with honest professionals with high standards).

Phil is expert in the modern 21st Century (can you say “Star Trek?”) method of marketing homes. He’s not only honest with clients and customers, he’s honest with himself in his career as a real estate sales professional. That honesty translates into a proper assessment of how today’s homebuyers find their “dream homes.” And that assessment translates into success for Sellers, Buyers and Phil’s team at JPhilip Real Estate by using modern tools and avoiding ineffective methods.

More sales professionals of all stripes could take a page or two out of Phil’s Playbook to step back and take a good long look at how they conduct their sales business to get the best return for their efforts. As Phil states in his blog entry today, “Familiarize yourself with these terms: Listing syndication, social media, blogging, YouTube, IDX, virtual office websites (VOWs), and single property websites. Agents who are proficient in these realms are getting things done in 2011.”


For what Phil does—selling homes—and what I do—providing mortgage loans—we both step back and analyze frequently and often, the better to service our clients and our careers. If you want a good dose of TRUTH about how homes are purchased in the Year of Phil 2011, read his blog!

Postscript: My fave line from Phil’s blog today: “…my wife has way better gams than your living room. Trust me.” (HI ANN!)


I welcome Comments for all my blog entries. I will be happy to review and approve all legitimate comments provided by readers of tcurranmortgage.com. I do not permit unfettered access to comments for obvious reasons: mortgage spammers and their ilk. If you wish to Comment on any entry, please do so and I will quickly review and approve.

Thanks for reading tcurranmortgage.com. Hope that helps!

Memorial Day: For Those Who Made The Ultimate Sacrifice For Our Freedom

Take a moment this weekend to remember the fallen, those men and women who made the ultimate sacrifice so that we can celebrate our liberty this holiday weekend.

Memorial Day is a time for barbecues, family, friends and beginning our Summer holidays.  We love our Summers here in The Good Ol’ USA.  Take a moment this weekend to remember the fallen, those men and women who made the ultimate sacrifice so that we can celebrate our liberty this holiday weekend.

Cypress Hills National Cemetery is the only United States National Cemetery in New York City and has more than 21,100 interments of veterans and civilians. There are 24 Medal of Honor winners buried in the cemetery, including three men who won the award twice. Veterans of every conflict from the American Revolutionary War through the Vietnam War are buried in it.

Discover More about veterans who died in service to our country at FindAGrave.com

Rainy Sundays: What HomeBuyers Want

There’s no market equilibrium unless Buyers and Realtors FORCE it. Buyers are clearly expressing “What Buyers Want.” Realtors and Sellers need to take heed. The Buyers I meet want homes at lower prices. This is “What Buyers Want.”

I once worked two real estate open houses on a gloomy, rainy, Sunday. To call the day “gloomy” is probably too kind a description considering how many rainy, gray, miserable (and yes, SNOWY!) Sundays I work with First Time HomeBuyers or Open Houses.

Here’s the surprising thing about Rainy Sundays:

HomeBuyers are coming out looking at homes.

There is a pent up demand for homes. You can see the proof not only in the surprising turnout for open houses in bad weather (I once did an open house on the Sunday after a 14″ snowfall and with temperatures in the teens with our best turnout of four open houses), but also in the preparedness on the part of the Buyers: many Buyers have taken the important first step in buying a home and have been Prequalified for mortgage financing. Both these factors clearly demonstrate that there are many serious HomeBuyers, and a substantive demand for homes.

I think the long-standing problem in the housing market can be found in

what I think HomeBuyers really want.

They want a home they feel they can afford. It’s not enough they are qualified for a mortgage loan for X amount of dollars: they want to pay a monthly mortgage payment they are comfortable making, and that might be for a lot less than the bank says they are qualified for.

Economic uncertainty from the great recession drove a painful lesson home:

Don’t spend more than you can afford, and don’t overextend yourself.

And take very good care that you don’t over pay for a house.

The Buyers I meet—at open houses and in my seminars and prequalification meetings—want homes at lower prices. This is “What Buyers Want.”

They want lower prices for homes. Sellers aren’t willing to give it to them. Realtors aren’t willing to undertake the hard work of making this market work the way it’s supposed to.

The reality of this marketplace is that too many home Sellers haven’t “hit the wall” yet. They are not willing to lower their prices to a level where it meets the demand of “What Buyers Want.” But that’s not happening in our housing market; prices remain beyond the “comfort zone” of most Buyers. Sellers just won’t tip themselves over the edge and bring their prices down to where they can find supply/demand equilibrium with the pent up demand from Buyers.

You can point to several factors for this lack of equilibrium:

  • A glut of foreclosed homes and short sales on the market presenting enticing alternatives to Buyers (until they get a good look at the condition of the house or the time it takes to wait for a short sale approval)
  • Sellers unable to find the new housing situation they are comfortable with (many Sellers are Buyers too!)
  • Occasional yet infrequent “good news” from Realtors indicating prices are going up (they are, but only slightly)
  • Media “experts” predicting the exact date when the market will hit bottom and that it will go back up (thus creating a false optimism on the part of Sellers: sound familiar?)

Forget all those factors because they are not important to you if you are a Buyer trying to make it happen NOW.

If you are one of those “pent up demand” Buyers ready to pounce on the right house at the right price, what do you care about the reasons why Sellers haven’t lowered their prices?

You need to find the right home at the right price.  

I propose this to Buyers: the right house at the right price DOES indeed exist today. You can find it out there in the marketplace by undertaking two simple yet effective home-shopping techniques. I have personally used these techniques to buy my first home and I have witnessed these techniques work for my clients (even in the BOOM market!).

  1. Shop A LOT. Going out for two hours on a Sunday visiting three open houses or going out once every three weeks with your Realtor does not constitute shopping a lot. When I shopped for my first home over 23 years ago, I looked at homes constantly. Thursday evenings, Saturday and Sunday afternoons, Wednesday afternoons and evenings. In the end I got exactly what I wanted, a great house at a great price.
  2. Make offers, lots of offers. Shopping frequently isn’t enough; you have to make offers. If a Seller accepts your offer you are NOT locked in to the deal. That doesn’t happen until after your home inspection and after you sign the contract of sale with your attorney. No, making offers helps you find that right house at the right price. If the house “list” price is considerably higher than what you are willing to pay, what do you have to lose by making an offer based on your comfort level? The worst that can happen is the Seller says, “No.” Focus on what you, the Buyer, wants, not on what the Seller wants. You may find the ONE Seller who says, “Yes.” Next thing you know, you’re buying a home at a price you feel comfortable with.

That first house of mine is a prime example of the effectiveness of this method. I had shopped aggressively in one town on Long Island; that’s where I wanted to live. I found a “FSBO” or For Sale By Owner home one Sunday afternoon. I offered $190,000 within minutes of looking at the house. The asking price was $268,000.  I was NOT making a “lowball” offer. I was serious, I wasn’t fooling around and just tossing my fishing line in the water without any bait.  I had already negotiated on the house right next door a few weeks before and I knew what the final price on that house was. That house was a far better house. For “bait” I made my offer with the assurance I was preapproved for the mortgage (I worked for the bank). Sound familiar?

The Seller laughed and politely declined my offer. I shook his hand and left the house. Six weeks later I raised my offer to $210,000 and he dropped his price to meet my offer. In the intervening weeks I had constantly called and worked my negotiations with the Seller.

That’s how a Buyer gets what a Buyer wants.

  • Shop a lot and make a lot of offers.
  • Shopping frequently gets you out in front of more Sellers.
  • Seeing lots of houses lets you make lots of offers.
  • Making lots of offers leads you to a Seller willing to meet your offer.

On Rainy Sundays, Buyers are clearly expressing “What Buyers Want.”

Realtors and Sellers need to take heed.

Do you have questions?  Click on ASK TREVOR and I’ll respond to any and all inquiries, even if you’re not buying a home in
New York State.

Check out my Trulia profile HERE

Check out my Zillow profile HERE

Find me on TWITTER: @tcurranmortgage

Happy House Hunting!

Weekend House Hunting

Spend a few minutes with your Saturday morning coffee and tcurranmortgage.com preparing to visit Open Houses, FSBO’s and real estate offices.

I know it’s cold outside, but the weather this weekend is shaping up to be incredibly mild in comparison to our very nasty winter so far, you might even say this weekend will be “Spring-like!”

Thus a good weekend to get out there House Hunting!

Here then some links to previous posts First Time Buyers need before hitting the streets looking for a home. Spend a few minutes with your Saturday morning coffee and tcurranmortgage.com preparing to visit Open Houses, FSBO’s and real estate offices.

Buying a home is not about “investing!” It’s about owning a piece of the rock and those intangible benefits of homeownership!

Learn from others’ mistakes: BUY A HOME YOU CAN AFFORD! All those crazy people buying houses during the “BOOM” over-stretched their housing budgets. Know what you can afford and Use A Blanket That’s Big Enough!

I learned early in my career as a Mortgage Banker: It’s All About The Monthly Payment.

Okay, now that you are ready to hit the pavement shopping for a home, you’ll need some insight so you can get the house you want at the price you’re willing to pay:

How do you guess what the house is worth? Use your Personal Market Value “Divining Rod!”

Don’t be put off by the List Prices! EVERYTHING is negotiable! Asking Prices Don’t Matter To Realistic Buyers. (That would be YOU!!!)

Let’s say you have an awesome weekend and lo and behold you find a great house in a great location at a price reasonably close to what you’re willing to pay! WOW! Now it’s time to hunker down and negotiate. Cast aside your fear of rejection through preparedness. Prepared Buyers WIN negotiations by showing a Seller how serious they are!!! Follow these FIVE Steps to Get YOUR HOME THIS WEEKEND!
Five Steps To Making An Offer To Buy A Home

Good luck, enjoy the weather, have fun and Happy House Hunting!

HOW TO BUY A HOME: NEGOTIATE!!!

Homeowners who want to sell their homes NEED YOU, The First Time Homebuyer, now more than ever!

Sellers are “hurtin’ for certain” right now. Between the bad weather, the lengthy marketing times, falling prices and the lack of Buyers, Homeowners who want to sell their homes NEED YOU, The First Time Homebuyer NOW more than ever!

Not that you can “steal” a house, but you can certainly swoop in and get the deal you want on the home you want at the price you are willing to pay.

Get your “Thick Skin” on, get out there and Shop for the home you want and MOVE ON when the Seller or their agent gives you a hard time. There are plenty of homes and plenty of Sellers ready, willing and able to agree with you on a price.

If the Sellers and their Realtors seem extremely happy to see you, well, THEY ARE!!!

Use that happy moment to your advantage.

But don’t approach your shopping for a home in a haphazard way. No sir. Get all your “ducks in a row” before you brave the elements this weekend. Have your Mortgage financing lined up, your attorney in place and your Home Inspector ready to roll at a moment’s notice.

While it’s great that you as a Buyer are showing up to the (rather dull) party, you still need to demonstrate that you are SERIOUS about buying. That’s going to help you in a big way when you negotiate with the Sellers.

My pal Phil Faranda recently blogged about making offers in writing. He was writing mostly for fellow Realtors, but his words hold a lot of weight for you First Time Homebuyers, too.

I’ve posted a primer on the Five Steps To Making An Offer here on tcurranmortgage.com before.

NO CREDIT? Not a BAD Thing

In the absence of a credit score and established credit history on a credit report, alternative credit references are perfectly acceptable to help you obtain an FHA mortgage.

This morning I attended an FHA Underwriting web-conference. While I’ve been originating FHA Insured Loans for 21 years, I think it’s important to stay up to date with guideline changes. More importantly, the web conference gave me the opportunity to speak directly with an FHA Underwriter who sees FHA loans from all walks of life and from all over the country.

I had a few questions, but my primary question had to do with clients who don’t have established credit histories.

I’ve blogged about this before here at tcurranmortgage.com because this is a situation I encounter frequently here in the NY Metro region. Many of my clients are immigrants to the United States (just like ME!), and often they have limited or non-existent credit profiles.

This isn’t a BAD thing when applying for an FHA Insured mortgage loan. Let me put it simply: BAD credit is a BAD thing; NO credit is NOT a BAD thing.
And let’s not confuse “I have no credit” with the reality I often see after hearing that statement from a client and running a credit report: When you say you have NO credit, you really mean NONE, ZERO, ZILCH, NADA. You do NOT mean no credit cards today or auto loans today because you have seven collection accounts, a car reposession, and two defaulted student loans. That’s BAD.

When I run your credit report and encounter NO credit score due to NO credit history, I may still be able to assist the client with an FHA Insured Loan.

What we’ll do next is to establish what’s called an “Alternative Credit Profile.” We can accept other forms of credit that most established adult consumers have: Rental payment histories (cancelled rent checks), Car Insurance payment histories, Cell phone, utility bill, cable bill payment histories. All of these—and other similar items—are acceptable alternative credit references.

In the absence of a credit score and established credit history with credit cards, student loans, auto loans and etc. on a credit report, these alternative credit references are perfectly acceptable to help you obtain FHA mortgage financing to buy your first home.

The FHA Underwriter happily answered my query about such situations: YES, she is seeing many FHA loan approvals with the alternative credit histories in place of an established credit history and credit score for a consumer with NO CREDIT.

YAY FHA!!!

If It Sounds Too Good To Be True…

HUD released the extensive list of
Lenders who have lost their approval to originate FHA Insured Mortgage loans

HUD recently released through the Federal Register the extensive list of
905 Lenders who have lost their approval to originate FHA Insured Mortgage loans.

A quick review of the many reasons for HUD’s permanent cancellation of these Lenders’ approvals shows how you can’t avoid the basics of qualifying for a mortgage. Those basics are: IAC: Income, Assets and Credit. You are either qualified, or you’re not. If you are not qualified, and a mortgage professional says, “I can do the loan anyway,” well, that old saying comes to mind, “If it sounds too good to be true…”

Here’s the link: HUD LIST

Most often the basic reasons cited for HUD pulling the plug, are:

•lack of 2 years’ employment history
•insufficient qualifying income
•insufficient documentation of either income or assets
•excessive qualifying ratios
•improper credit analysis

I think back to all those clients over the past three years (since the meltdown and the “return to sanity” in originating loans) to whom I had to say, “No, I’m sorry, you’re not qualified for a mortgage at this time,” clients who, I later discovered, went on to other mortgage companies and closed on their loans. I remember thinking, “How the heck did they do that? Was there something I missed?” It took a lot for me to shake off that feeling of inadequacy we all get when an opportunity to close a loan passes you by. Sometimes the Realtor who referred the client to me would call me and say with not a little scorn, “They closed with ‘so and so mortgage company’. Why could they do it and you couldn’t, Trevor?” It was too good to be true…how could those Lenders close the loan and I couldn’t?

The answer is in the Federal Register: I was right, those folks weren’t qualified. They got the loan because someone ignored the basics of qualifying. Today I look at the list of Lenders here in our area who have been cut off by HUD and I see the very companies who closed those loans for those unqualified clients.

Too good to be true, indeed.

The Truth: Visit My “Useful Links” Page For Accurate Internet Resources

Visit my Useful Links page for The Truth, whether it be about credit, property taxes and values, or various and other sundry information related to the Homeownership experience.

The Truth: you will find on my Useful Links page the best internet resources for accurate and truthful information for those questions that come up when you own or buy a home.

If you’ve been a visitor here to tcurranmortgage.com before,reading my many blogging posts and rants, then you know I’m a stickler for getting the right answer before I open my mouth. In fact, I think back to my first “cold call” on a real estate office in 1989. I said to the Broker, “If you have a question and I don’t know the answer, I won’t shoot from the hip, I’ll find the right answer for you by the next day, the latest.” That cold call conversation led to a referral to my very first loan application in the mortgage business within fifteen minutes of that bold statement. I adhere to that same credo today: I investigate thoroughly to determine the correct answer to a question asked by a client so that I can provide The Truth.

When I built tcurranmortgage.com 5 years ago (with the help of web designer extraordinaire Gary from hatrack.net!), I made sure to provide links to websites that I felt provided the correct answers to the most common questions asked by my clients.

For example, the myth of “too many credit inquiries” frequently leads my clients to the link to MYFICO.com and the Education page there to discover the truth about the oft-quoted lie voiced by mortgage professionals, “Don’t let anyone else run your credit because that will lower your credit score.” What clients who are shopping for a mortgage hear in that sentence is a caution that shopping around will be personally detrimental to your credit report. What I hear in that sentence is a a lie, proved so on the MYFICO.com website where Fair Isaac clearly states that shopping for a mortgage does not affect your credit score in a negative way, in fact the system ignores the inquiry, assuming your are shopping around for the best mortgage.

I also hear in that lie from those other mortgage professionals the following statement, which, IMHO, is The Truth of the remark, “Don’t talk to other mortgage professionals who may be more experienced and more ethical than I am!”

Before putting up all those links on my Useful Links page I spent considerable time searching the web for the most trustworthy and accurate sites. A good example of that searching resulted in the link I’ve provided to Consumer-Action, the absolute best website for all things credit-related. I meet many folks who have serious credit problems and Consumer-Action provides a wide array of important tools to help consumers find the best solutions to those credit problems. Whether they are looking to create a credit profile from scratch or whether they are looking to re-establish credit after a debilitating personal financial crisis, or if they are just looking for the best deals on credit card rates/fees, all that information is presented in a concise, accurate and simple form on the Consumer-Action site.

The Truth about Free Credit Reports is on the Useful Links page, too: consumers are permitted under Federal Regulations to obtain a copy of their credit reports directly from each of the three credit bureaus once a year, Free of charge. The purpose of this regulation is to allow consumers the opportunity to correct errors in their reports. I’ve posted a link about that Hot Topic, too: credit repair scams with The Truth provided courtesy of Uncle Sam and the Federal Trade Commission.

Here in the New York Metro region, homebuyers who want the inside information on any given property can find it using New York City’s ACRIS System. The City of New York has compiled an online repository of accurate information regarding Deeds, Certificates of Occupancy and Property Taxes. Often a Multiple Listing will indicate the property taxes for a given property. There is a disclaimer on each MLS form that the information is provided by the homeowner/Seller and is not warranted to be accurate. Thanks to ACRIS, homebuyers in New York City can find the actual property taxes for that property—which often are considerably higher than those figures quoted on the MLS Listing form!

Visit my Useful Links page for The Truth, whether it be about credit, property taxes and values, or various and other sundry information related to the Homeownership experience.

Hope that helps!strong>